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Continuous Improvement content
Delay Government: How Technology Can Fix Slow...
The U.S. federal government currently operates as a delay government because many of the critical services it provides to customers (e.g., Medicare and Medicaid, passports, Social Security, tax refunds, veterans…
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Postal Service’s Use of Automated Guided Vehicles
This report presents the results of our self-initiated audit of the Postal Service’s Use of Automated Guided Vehicles. Our objective was to evaluate the Postal Service’s use of Automated Guided…
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