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Citizen Engagement Content

Delay Government: How Technology Can Fix Slow...

The U.S. federal government currently operates as a delay government because many of the critical services it provides to customers (e.g., Medicare and Medicaid, passports, Social Security, tax refunds, veterans…

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Civic Engagement in Somerville: Joe Curtatone’s...

In this case study, the former mayor of Somerville, Joe Curtatone, reflects on his 18 years in office and illuminates the many ways in which civic engagement enabled Somerville’s renaissance.…

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Rethinking Public Engagement

The budget is the most important policy document that a local government produces. As such, it has been recognized for decades that local governments should do better at engaging citizens…

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Community Engagement in Anticipatory Action

The guidance note offers information and recommendations to FAO Country Offices and partners involved in Anticipatory Action programming on how to engage affected and at-risk people and communities to better…

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Accelerating Digital Citizen Engagement and...

Government has many of the required tools: Automation, big data and machine learning are changing dialogues among agencies and their constituents. Yet only a dynamic digital framework and a “mindset…

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Embracing AI for Civic Enhancement – Your Guide to...

In this digital age, the potential of Artificial Intelligence (AI) to transform the public sector is immense. Governments worldwide have the unique chance to harness AI, revolutionizing governance, public administration,…

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Memorandum For The Heads of Executive Departments...

Federal regulations address a range of important issues and affect many different communities—from families with children to workers to small businesses and entrepreneurs. It is crucial for Federal agencies to…

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Election Worker Safety and Privacy

Some election workers have raised concerns about their physical safety while performing official duties, as well as threats to their safety and privacy outside the workplace and related psychological effects.…

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Home-Based Workers and the COVID-19 Pandemic

The COVID-19 pandemic began to affect U.S. commuting patterns and workplace conditions in March 2020, with social distancing measures, reduced transportation options, and uncertainty about workplace safety leading many people…

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Why the Census Bureau Chose Differential Privacy

The challenge for the Census Bureau is balancing the need to collect and report these data with the statutory obligation to protect respondent confidentiality. The Census Bureau’s work toward that…

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The Prolific Fund | Addressing the Housing Needs...

The white paper discusses challenges faced by underserved communities in accessing affordable housing, hindering progress towards Sustainable Development Goal 11. Rising housing costs and discrimination limit access to safe and…

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Public Sector Digital Communications Benchmark...

The 2022 Public Sector Digital Communications Benchmark Report continues Granicus’ dedication to providing government communicators with insights and key performance metrics gathered from 5,500 U.S. federal, state, local, and transit…

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